Terms and Conditions (Effective April 2011):

These terms and conditions apply to Sisters Vintage Party and www.sistersvintageparty.com only. By visiting our website or placing an order, you agree to the following terms and conditions.

The rental period for china and accessories from Sisters Vintage Party will be 1 - 4 days. Sisters Vintage Party must agree any extension to this period. The customer is solely accountable for the goods during the rental period, from the time the goods are delivered to them until the goods are collected and accepted back into the possession of Sisters Vintage Party.

Delivery and Collection:

Sisters Vintage Party currently serves the Fredericksburg community and surrounding counties. If you are further away, please still contact us, as we may be able to help you. We deliver direct to you, usually up to 2 days before your event. Delivery and collection  fees will apply based on your specific needs. Please inquire as we will be able to give you a more accurate bid once we know what your needs  are.

When the goods are delivered to the customer, the customer shall inspect the goods and sign Sisters Vintage Party’s delivery note. If the customer fails to do this, the goods shall be deemed to have been delivered/collected in a clean and undamaged condition. If  there is no one available to check the items, again the items will be deemed to have been delivered/collected in a clean and undamaged condition.

When Sisters Vintage Party collects the rentals, it should be properly packed as found. If Sisters Vintage Party feels the items are not safe for transit and has to re-pack the items, this will incur additional charges. This  charge will be a minimum  of 10% of the total rental cost. Please make sure you place foam between all china pieces and use the packaging supplied.

 

Wash Up Service:

All goods supplied by Sisters Vintage Party are clean and ready to use. You have two options; let Sisters Vintage Party do the washing, or if you have the washing facilities, you may do this yourself. Please note that the vintage china must be washed by hand and cannot be put in a dishwasher or any other commercial machine. The wash up service is available upon request  at 25% of the total rental charge. If you decide to let Sisters Vintage Party do the washing, all excess food should be carefully scraped away from plates and cake stands, cups should be rinsed and all cutlery should be rinsed, i.e. No deposits should be left on the china or cutlery. Should this not be done, we reserve the right  to make a surcharge for additional cleaning. This  additional  cleaning  charge  will be a minimum  of 10% of the total cost of the rental fee.

Please understand that the china is more fragile than commercial catering china and it is your responsibility to inform your caterer/venue of this to ensure minimal breakages. Please take extra care when handling, stacking, washing and re-packing the china.

 

Terms of Payment:

Sisters Vintage Party has a minimum order fee of $100. A non-refundable deposit of 50% of the total rental charge will be required to secure your order at the point of booking. This secures all items you have specified on your order. Please only book items that you need. If you cancel a large quantity if items, you must let us know as soon as possible - if you let us know less than 30 days before the date of your event, you will be billed for 50% of the cost of these items, unless we can re-rent them.

The final payment must be paid 21 days prior to your event. This final balance must have cleared 10 working days prior to your event.

A $200 refundable damage deposit will also be required when paying the final balance and will be returned once your rental order has been returned and checked for any damage or loss of items. You will be informed within 4 workings days if there is any damage/missing items to your order. Shortages and or damage to the rented goods will be charged at the prices below and deducted accordingly from the damage deposit. If you break/damage more items than the average deposit covers, you will be billed for any extra costs and this will be paid within 5 working days. Damage deposit will be either returned within 10 workings days, in full or deducted accordingly to any breakages.

Replacement  Costs:

$10 per stemware
$10 per china items
$40 per cake stand
$25 per china teapot or coffee pot
$7 per cutlery piece
Please ask for replacement costs for other items.

We kindly ask you to ask your caterer/vendor, that if they break an item(s) of china that they keep the broken item(s) so that Sisters Vintage Party can identify what is missing from your order.

 

Cancellation:

If the customer wishes to cancel the entire  order, this must be notified to Sisters Vintage Party in writing. The customer will lose their 50% rental charge deposit.

Liability:
Sisters Vintage Party shall not  be responsible for any injury or damage to
persons or property  arising from the goods, however caused.

Contact us:
Dawn Houseal - 830-456-6863
Vickie Phillips - 830-456-2470
info@sistersvintageparty.com

Sisters Vintage Party reserves the right to change these Terms and Conditions at any time. Please check back regularly because the amended Terms and Conditions will apply to your continued use of the website and/or order.

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